Return & Refund Policy
Last Updated: 06/04/2026
At officekartz.in we strive to provide high-quality IT products. Please read our return policy carefully:
Eligible Returns
•Products can be returned within 7 days of delivery
•Item must be:
•Unused or in original condition
•With original packaging, accessories, invoice
Non-Returnable Items
• Software, licenses, or digital products
•Products damaged due to misuse or improper handling
•Items marked as “Final Sale”
Defective / Damaged Products
• If you receive a defective or damaged item, inform us within 48 hours of delivery
•We will offer:
•Replacement OR
•Repair OR
•Refund (if replacement not available)
Refund Process
•Refunds will be processed within 5–7 business days
•Refund mode: Original payment method / bank transfer
Return Shipping
•If the return is due to our error → we bear shipping cost
•Otherwise → customer bears return shipping charges
Whether you're a trendsetter, a minimalist, or an adventurer at heart, Neotek has something for everyone. Our diverse range of styles caters to various personas.
Customer Support
Contact Us
- contact.solutiondeck@gmail.com
- +91 9811166650
- P-43 West Patel Nagar, New Delhi-110008
- Monday – Saturday: 9 AM – 7 PM
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